Collaborative Community Platform for Developers: Empowering Nokia Developers to generate content and share knowledge seamlessly.

Impact:
INCREASED DEVELOPER ENGAGEMENT
FACILITATES KNOWLEDGE SHARING
ENHANCED CONTENT NAVIGATION
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Team:
PEOPLE @NOKIA INFRASTRUCTURE
My Role:
UX DESIGN
UI DESIGN (DESIGN SYSTEMS)
VISUAL DESIGN
Duration:
8 WEEKS
Project Overview
During my tenure at Nokia with the Network Infrastructure team, I had the privilege of leading a pivotal design project aimed at enhancing user experience and collaboration among developers. Tasked with redesigning a crucial section of Nokia's website, I spearheaded efforts to address usability challenges and implement modern design standards. Through meticulous benchmarking and strategic planning, we successfully transformed the platform, exemplifying my commitment to driving impactful solutions in the digital realm. Restricted by a non-disclosure agreement (NDA), I am unable to disclose detailed information about the project.
Problem
One of Nokia's current website section poses challenges related to usability, information organization, and visual consistency, hindering user satisfaction. The need for a redesign arises to address these inherent issues and align the platform with modern design standards ad to increaser collaboration amongst the users. Centered Image
Feature ideation to identify ways to make the site more engaging
Diving into feature exploration, I navigated through user data and drew inspiration from Nokia's renowned design principles. My mission was clear: to craft tools that resonate deeply with developers' needs. My research unveiled a strong desire for collaboration features among users. Fueled by creativity, I explored a range of solutions. Centered Image After thorough analysis with the UX design team, product managers, and developers, three ideas emerged as the most promising: a blog-style hub for knowledge sharing, discussion forums, and integrating gamification elements. While I advocated for the combined implementation of all three to maximize value, the project's time constraints compelled a focused approach. Therefore, considering the limited timeframe of 6 weeks for design, development, testing, and deployment.
Constraints I had to account for
1. Had 6 weeks to design, develop, test and implement: It was crucial to synchronize my design roadmap with the development roadmap, ensuring alignment with both end user and business requirements. To achieve this, I leveraged existing elements and made necessary adaptations to seamlessly integrate them into my design.
2. Align the new design to the existing visual design standards: While I was creating a completely different information architechture, I had to create something that was consistent with the rest of the site.
Solution
After careful consideration, I concluded that starting with a blog-style hub coupled with a discussion forum would initiate engagement effectively. By creating this hub, developers could easily share insights, improving knowledge exchange and fostering stronger collaboration. h h
Decision 1: Two-Column Layout
To start, the web page had a clear two-column setup that helped make the content balanced and the overall web page easier to use. This layout provides users with an organized and easy-to-understand design that suits how they look for information, making their tasks quicker. One major reason for this change was to create a clear hierarchy and spotlight important parts, guiding users to what matters most. Another reason was to give flexibility to future designers so they can arrange content freely without being tied to a basic layout. h
Decision 2: Cards for enhanced content division
The second design decision centred around crafting cards that offer ample whitespace and encompass all the necessary information crucial for developers. Rather than placing two cards in a single row, I opted for a layout where each row features just one card. This strategy was chosen to provide developers with a clear and uncluttered visual experience, ensuring that they can readily access all the essential details they require. h
Decision 3: Tri-fold searching approach
This approach was implemented to facilitate precise content discovery. Firstly, an adjacent search bar was integrated, complemented by filtering alternatives, and finally, sorting options positioned at the top. This combination of searching tools works better for finding content compared to just using a search bar. It's also a widely recognized and commonly used technique in the industry for efficient content searching, therefore it is a more intuitive method, making the website easy to use. h
What Did I Learn?
1. Collaboration in a large team: I gained insight into the design process in a large company like Nokia. This experience equipped me with the ability to engage in productive teamwork, effectively assimilating constructive input from various individuals and integrating it into my design work.
2. Negotiation: I honed my negotiation skills, delving into the intricacies of my designs, estimating implementation timelines for release schedules.
3. Communication: I refined my communication proficiency, adeptly conveying concepts by incorporating detailed annotations, thereby minimising any potential ambiguity for my target audience during presentations.